The anti-spam features in Gmail are a helpful way to de-clutter your inbox and avoid opening malware-ridden emails by accident. However, the junk folder is not perfectly designed, as Gmail usually judges what spam is based on the format of the email, its sender, attachments, and links included. Sometimes, legitimate emails fall into the ‘potential spam’ category when they are not, in fact, unwanted messages.
In these cases, important emails can fail to make it past Gmail’s spam filter. Instead of getting sent to your inbox, they get sent to your spam folder, where they can be easily lost. To avoid this, add trustworthy contacts and email addresses to your safe senders list. This tells Gmail to bypass its spam filtering process and, instead, make sure that every email from this sender goes straight to your inbox.
Here’s how to do it:
- Go to Gmail.com and log into your account.
- Click the gear icon at the top right corner.
- Click ‘See all settings.’
- Click on the ‘Filters and Blocked Addresses’ tab at the top.
- In the ‘Safe Senders’ section, click ‘Create a new filter.’
- Enter the email address of the person you want to add to your safe senders list.
- Click ‘Create Filter.’
Can You Add an Email Address to Your Safe Senders List on the Gmail App?
The Gmail app does not allow you to edit your spam features from your phone. However, you can whitelist email addresses by adding them to your Gmail contacts lists.
If you have no choice but to whitelist an email address from your phone, you can log into your Gmail account using the desktop version of Gmail on your phone’s browser. From here, you can follow the same steps as above.
