tinyEmail frequently asked questions
tinyEmail is free for Shopify stores, with unlimited contacts and up to 1,000,000 emails a month. Everyone else gets a 7-day free trial with every feature, then pays per email sent, from $65 a month. This tinyEmail FAQ answers questions on pricing, migration, deliverability and features.
Pricing and plans
Is tinyEmail free?
Yes, for Shopify stores: an exclusive free plan with unlimited contacts and up to 1,000,000 emails a month. Everyone else gets a 7-day free trial with every feature. Free email marketing →
How much does tinyEmail cost?
Paid plans are billed per email sent, starting at $65 a month for 15,000 emails a month and scaling to 1.5M+ emails a month, with custom pricing above that. See pricing →
Is there a discount for paying yearly?
Yes. Annual billing saves 20%, for example $624 a year for 15,000 emails a month. See pricing →
Do you offer non-profit discounts?
Yes. Non-profits can ask for a discount; contact our team. Contact us →
Are there add-ons?
Yes: Identity Resolution, which turns anonymous store visitors into contacts, and List Cleaning, which removes invalid and risky addresses. Identity Resolution →List Cleaning →
Shopify
How do I get tinyEmail on Shopify?
Install the free tinyEmail app from the Shopify App Store and connect your store. Shopify email marketing →
What does the free Shopify plan include?
Unlimited contacts, unlimited custom segments and up to 1,000,000 emails a month. Shopify email marketing →
What is tinyAlbert?
tinyAlbert is tinyEmail's Shopify Copilot. It drives more Shopify sales on autopilot with smart AI emails, and you add it from the Shopify App Store. Shopify App Store →
Migration
Can I move from Mailchimp or Klaviyo?
Yes. Import your contacts from Mailchimp, Klaviyo, Drip, Constant Contact, Campaign Monitor or MailerLite, or upload a CSV file. Our support team helps you move. Migrate to tinyEmail →
How do high-volume senders migrate safely?
AI Traffic Control ramps your volume per inbox provider. In one case study a publisher reached 1M sends a day 10 days after moving from Beehiiv. Read the case study →
Deliverability
How does tinyEmail protect my deliverability?
SPF and DKIM with a setup guide, automatic suppression of hard bounces and unsubscribes, AI Traffic Control for volume, and optional List Cleaning. Email deliverability →
What is AI Traffic Control?
tinyEmail's automated warmup. It sets daily volume for each inbox provider and backs off or speeds up based on bounce codes and engagement. AI Traffic Control →
Features
Can I A/B test my emails?
Yes. Test two subject lines or two versions of the content, and tinyEmail sends the winner to the rest of your list automatically. A/B testing →
Does tinyEmail have email automation?
Yes. Workflows send emails when a customer signs up, buys or joins a segment, with pre-built templates such as welcome and abandoned cart. Workflows →
Does tinyEmail send SMS?
Not yet. SMS is coming soon; today tinyEmail is focused on email. All features →
Can I use tinyEmail from Claude or ChatGPT?
Yes, for Enterprise customers, through the tinyEmail MCP Server. MCP Server →
Support and security
What support do you offer?
24/7 live support by chat and email. Contact us →
Is my data secure?
tinyEmail has GDPR and CCPA compliance tools and two-factor authentication, and your contact data is never sold. Questions? Contact us →
Try tinyEmail for yourself
Free for Shopify stores. Everyone else gets a 7-day free trial, then pays per email sent.