FAQ · 19 answers

tinyEmail frequently asked questions

tinyEmail is free for Shopify stores, with unlimited contacts and up to 1,000,000 emails a month. Everyone else gets a 7-day free trial with every feature, then pays per email sent, from $65 a month. This tinyEmail FAQ answers questions on pricing, migration, deliverability and features.

Pricing and plans

Is tinyEmail free?

Yes, for Shopify stores: an exclusive free plan with unlimited contacts and up to 1,000,000 emails a month. Everyone else gets a 7-day free trial with every feature. Free email marketing →

Paid plans are billed per email sent, starting at $65 a month for 15,000 emails a month and scaling to 1.5M+ emails a month, with custom pricing above that. See pricing →

Yes. Annual billing saves 20%, for example $624 a year for 15,000 emails a month. See pricing →

Yes. Non-profits can ask for a discount; contact our team. Contact us →

Yes: Identity Resolution, which turns anonymous store visitors into contacts, and List Cleaning, which removes invalid and risky addresses. Identity Resolution →List Cleaning →

Shopify

Install the free tinyEmail app from the Shopify App Store and connect your store. Shopify email marketing →

Unlimited contacts, unlimited custom segments and up to 1,000,000 emails a month. Shopify email marketing →

tinyAlbert is tinyEmail's Shopify Copilot. It drives more Shopify sales on autopilot with smart AI emails, and you add it from the Shopify App Store. Shopify App Store →

Migration

Yes. Import your contacts from Mailchimp, Klaviyo, Drip, Constant Contact, Campaign Monitor or MailerLite, or upload a CSV file. Our support team helps you move. Migrate to tinyEmail →

AI Traffic Control ramps your volume per inbox provider. In one case study a publisher reached 1M sends a day 10 days after moving from Beehiiv. Read the case study →

Deliverability

SPF and DKIM with a setup guide, automatic suppression of hard bounces and unsubscribes, AI Traffic Control for volume, and optional List Cleaning. Email deliverability →

tinyEmail's automated warmup. It sets daily volume for each inbox provider and backs off or speeds up based on bounce codes and engagement. AI Traffic Control →

Features

Yes. Test two subject lines or two versions of the content, and tinyEmail sends the winner to the rest of your list automatically. A/B testing →

Yes. Workflows send emails when a customer signs up, buys or joins a segment, with pre-built templates such as welcome and abandoned cart. Workflows →

Not yet. SMS is coming soon; today tinyEmail is focused on email. All features →

Yes, for Enterprise customers, through the tinyEmail MCP Server. MCP Server →

Support and security

24/7 live support by chat and email. Contact us →

tinyEmail has GDPR and CCPA compliance tools and two-factor authentication, and your contact data is never sold. Questions? Contact us →

Try tinyEmail for yourself

Free for Shopify stores. Everyone else gets a 7-day free trial, then pays per email sent.