SMS campaigns · NewSMS marketing, right inside tinyEmail
Text flash sales, restocks and last-chance reminders to the audiences you already email. Build a text in four steps, add SMS to your workflows, and only pay for texts that are delivered.
Same audiences as emailPay per delivered textToll-free numbers, US and Canada
Why SMS in tinyEmailOne place for email and SMS
Some messages can't wait in an inbox. Send them as a text from the same account, to the same people, without adding another tool.
Same audiences
Text the lists and segments you already email. Your audiences live in one place.
Pay for what lands
You pay per delivered text. Failed texts are free.
Approval built in
Get your toll-free number carrier-approved inside the app, with email updates on its status.
Texts in workflows
Add an SMS step to any automation, right next to your emails.
SMS campaign builderA text in four easy steps
Details, message, audience, schedule. A live phone preview and credit counter show who you'll reach, and what it costs, before you hit send.
Live character and segment counter
See your character count and how many texts each message takes, as you type.
Live phone preview
Check how your message looks in a mobile preview before anyone receives it.
Credit check before you send
The builder shows how many contacts can get SMS and whether you have enough credits.
Send now or schedule
Send right away, or pick a date, time and time zone.
- 1Details
- 2Message
- 3Audience
- 4Schedule
SMS in workflowsEmail first, then a text
Add an SMS step anywhere in a workflow, alongside email, time delays and conditional splits.
- TriggerCart abandoned
- EmailYou left something
- Time delayWait 4 hours
- Conditional splitOpened the email?
- YesAdd a tagEngagedNoSMSYour cart is savedStill deciding? Your cart is saved, come back anytime.
Texts only go to contacts with a valid, opted-in mobile numberDownload SMS stats for every workflowDrag-and-drop builder, no code needed
Built inEverything you need to text
Your sender number, SMS credits and delivery reports are all managed inside tinyEmail.
Your own toll-free number
Pick a toll-free number in the US or Canada, pay for it with SMS credits and complete carrier verification in the app. Only verified numbers can send, and we email you when the status changes.
See every delivery
Every SMS campaign gets a report with sent, delivered and failed counts, plus a one-click Excel export.
Never run dry
Buy credits under My Account › Manage Credits or right in the SMS tab. Auto top-up keeps sends moving, and we email you before you run low.
Need ideas?What will you text first?
Short, time-sensitive messages work best as a text. Here are three to start with.
Get startedUp and running in three steps
Once SMS is turned on for your account, this is all it takes to send your first text.
- 1
Buy SMS credits
Go to My Account › Manage Credits, or Campaigns › SMS › Buy Credits. Credits cover your number and every text.
- 2
Get your number
Pick a toll-free number and complete the carrier verification in the app.
- 3
Send your first text
Open Campaigns › SMS, write your message, pick who gets it, then send now or schedule.
Good to know
SMS is rolling out account by account and is off by default. Ask our team to turn it on, then log out and back in to see the SMS tab. Only text contacts who agreed to receive SMS from you, and include an easy way to opt out, such as "Reply STOP to opt out".
Some messages can't wait in an inbox. Now you can send them as a text, from the same place you send your email, and only pay for the ones that land.
Keep exploringDo more with email and SMS
SMS works with the tinyEmail tools you already use.
WorkflowsAdd a text to any journey
Welcome, abandoned cart and win-back workflows with email and SMS steps side by side.
SegmentationText the right people
Send to pre-built and custom segments, the same ones you use for email.
Email campaignsPair every text with an email
Create, schedule and send email campaigns and newsletters from the same account.
FAQSMS marketing questions
Can't find your answer? Our team is here 24/7.
All FAQsWhat is SMS marketing in tinyEmail?
SMS marketing in tinyEmail lets you text the audiences and segments you already email, from the same account. You build each text in four steps (details, message, audience and schedule), can add SMS steps to automated workflows, and only pay for texts that are delivered.
How do I turn on SMS for my account?
SMS is off by default and is rolling out account by account. Ask our support or account management team to turn it on. Once it's on, log out and back in, and you'll find the SMS tab under Campaigns.
How does SMS pricing work?
You buy SMS credits inside tinyEmail, under My Account › Manage Credits or Campaigns › SMS › Buy Credits. Credits cover your sender number and every text. You're charged per delivered message segment, and failed texts are free. You can set up auto top-up and get an email when your balance runs low.
Which phone number do my texts come from?
Your own toll-free number in the US or Canada. You buy it inside tinyEmail with SMS credits and complete carrier verification in the app with your business name, address, use case and sample messages. Only verified numbers can send, and you get an email when the status changes.
Can I add SMS to my workflows?
Yes. Add an SMS step anywhere in a workflow, next to email, time delays and conditional splits. Texts only go to contacts with a valid, opted-in mobile number, and you can download SMS stats for each workflow.
Who can I send texts to?
Only contacts who agreed to receive SMS from you. Include an easy way to opt out in your messages, such as "Reply STOP to opt out".
Can I schedule SMS campaigns and see the results?
Yes. Send right away, or schedule for a specific date, time and time zone. Each SMS campaign gets a report with sent, delivered and failed counts, and you can export it to Excel.
Your next campaign can be a text
One place for email and SMS. Same audiences, one bill, no extra tools.
