Identity Resolution · Add-on

Identify anonymous visitors and turn them into contacts

tinyEmail Identity Resolution is website visitor identification for your store. Add one script, and visitors who browse and leave without signing up are matched to verified email addresses and added to your audience. New contacts flow into your welcome workflow automatically, and you pay as you grow with credits.

Start free trialSee how it works
One-script installVerified emailsNo subscription to start
Why it matters

You are paying for traffic that vanishes

Every visitor costs money to bring in. Most slip away without leaving a way to reach them again.

Invisible shoppers

Most visitors browse and leave without subscribing. They were interested, but now they are anonymous.

Wasted ad spend

You paid to bring every one of those visitors to your store. When they leave uncaptured, that budget leaves with them.

The Identity Resolution fix

Recover that intent automatically. Anonymous visitors are matched to verified emails and become leads you can nurture.

How it works

How do you identify anonymous website visitors?

Four steps, and no developer needed.

  1. 1

    Add one script

    Add a single lightweight script to your store. No complex setup.

  2. 2

    Buy identity credits

    Purchase credits in your tinyEmail account and switch it on instantly.

  3. 3

    Visitors are matched

    People who leave without signing up are matched to real, verified email addresses.

  4. 4

    Leads start their journey

    New contacts sync into your welcome workflow and automated campaigns.

Read the setup guide →Welcome workflows →
Shopify visitor identification

Two ways to turn store traffic into email contacts

Forms capture the visitors who sign up. Identity Resolution captures the ones who do not. Together, far fewer shoppers slip away.

Visitors to your store
They sign up

Forms and popups

Visitors who are ready share their email through a popup, flyout or embedded form.

Email forms and popups →
They leave without signing up

Identity Resolution

Visitors who browse and leave are matched to verified emails and added to your audience anyway.

Email marketing for ecommerce →
Add-on

Pay as you grow

Identity Resolution runs on credits you buy in your account. You only pay for the visitors you successfully identify.

See pricing →
CreditsBuy identity credits in your tinyEmail account.Pay per matchPay only for visitors who are resolved.No subscriptionSwitch it on instantly, with nothing to commit to.
FAQ

Identity Resolution questions 

Can't find your answer? Our team is here 24/7.

Talk to supportAll FAQs

Identity Resolution identifies anonymous visitors on your website and matches them to real, verified email addresses, so shoppers who browse and leave without subscribing become contacts in your tinyEmail audience.

Add one lightweight script to your store. Leads then flow into your lists, with no developer and no complex setup.

Yes. Identity Resolution is built for online stores, including Shopify. Add the script and identified visitors join your tinyEmail audience.

It is pay as you grow. You buy identity credits in your account and pay only for the visitors you successfully resolve. There is no subscription to start.

New leads sync into your welcome workflows and automated campaigns, so abandoned browsers get a welcome without any manual work.

Yes. Identity Resolution is GDPR and CCPA compliant, and tinyEmail never sells your contact data. Anyone you email can unsubscribe at any time.

Stop leaving money on the table

Capture the leads you already paid to bring in. tinyEmail is free for Shopify stores; everyone else gets a 7-day free trial.

Start free trialRead the setup guide